I was having problems logging onto the app. I have spent several days conversing with Ticketmaster about it but not getting anywhere so decided to try to contact someone at AXS. I did find it difficult to find out how to send a message to AXS (hence the 4 stars) but I received a reply quickly from Joseph who solved my problem immediately.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb