AVOID AVOID AVOID. It's only when things go wrong you know how good a company. So my phone number changed and tried to get this changed but the login keeps asking to send a text to my old number. Contact customer service and they just read from a script they asked for an order number and last order was in my wife's name but paid by me and logged through my account but now they quote GDPR which is not relevant as I AM THE ACCOUNT HOLDER. Tried to complain to their "dedicated" customer complaints email and no response. The dedicated email is their normal email address. There is a stupid Chat bot who get itself dizzy by going back to what event do you need help. It cannot understand a basic question. Honestly, Amazon whatever you may think of it when something goes wrong they fix it. AXS has a monopoly on your tickets and has NO INCENTIVE to help you. If you can trust me AVOID AVOID AVOID because if you have any issue you will SUFFER.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
