The original service i received was shocking - however after Jake got involved issues were resolved, had it not been for Jake i believe the outcome would be far different.I think AXS could learn from the mistakes and that emails are not always enough.On this occasion i can say that i have been paid out.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb