I feared that my booking (and my money) had disappeared into the ether as I had received neither a confirmation email nor my ticket but one message to your customer service team (Sandra?) resolved the situation in a matter of minutes. Not entirely sure about the date below, sorry.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb