Very prompt reply to the issue. 3 tickets ordered but only 1 QR code sent. May I suggest that if 1 QR code covers multiple tickets that it's mentioned in the email or App. I'd guess there was a few enquiries as most people would expect 1 code per ticket for ease of transfer etc.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb