Appalling. I bought enormously expensive tickets for an event, and then wanted to add parking and perhaps a VIP upgrade. Not possible, I have to buy a whole new set of tickets. This was gleaned form a half-hour long 'chat' with someone who might as well have set out to be as unhelpful as humanly possible. Oh, and support hours 9:30 to 5:30; really customer-focused there too. AVOID!!!!!
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
