I found it an appalling process. Why do we have to put the ticket on our phone? That is not something I would normally do. Why not just bring the printed tickets?Older people like me do not need added complications to a booking process. Even my son, who works in IT and helped me get the app sorted, couldn't understand why we needed the added complication of using an app. The online system also lost my requirement for disabled parking.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
