I have an urgent query. AXS UK does not appear to have a proper Customer Service set up. I tried three phone numbers, not one was in operation at all, ie "unobtainable". I tried a Chat via AXS website but after waiting on line for about an hour or so the person could not answer and said he would email me as soon as he had a response. The next day, still no response. I accessed Chat again and got caught up with an endless loop as the auto system could not cope with my query and presumably no human was available. At the moment, there is no way forward for me.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb