They will only have a chatbot, keep telling me live chat with customer service is unavailable. Look, I still have not received my Mobile ID tickets on both the Ovo Arena and AXS app and the event is in 4 days! This must be the worst online ticketing company I ever dealt with. No phone number and no live chat customer service agents. Even though they say live chat times are mon-fri 9 to 5.30.. Well it's only 4pm now! Everyone should beware of buying anything from them!
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
