uk

4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Richard
Stuck on a chatbot and ticketing loop

Stuck on a chatbot and ticketing loop, as there is an error in AXS mobile ticketing for an event that I am due to attend today. Shambolic customer service and no direct route to finding out if my tickets will work before I travel 200 miles to a Stevie Wonder concert in Birmingham. If anyone at AXS can contact me ASAP it would be a fantastic help as I have spent all weekend waiting for this to resolve!Raised a ticket with Customer service and have no urgency to resolve even though the event is today. Avoid using AXS at all costs, Ticketmaster and others have a far more responsive customer service.

1
Date of experience: Jul 07, 2025

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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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