Garbage website. Constantly tells me a ticket is available then says sold out when i click on it, then says I’m a bot when I’ve clicked too many times because every available ticket I click isn’t available and so I have to click another one. Then, I finally get one to work, put in my payment details and get hit with “problem with payment”. Trying to pay again kicked me out as a bot and I lost the ticket.This payment problem happened 5 times, I lost every ticket due to being kicked out, and now it won’t let me access the website at all. All of this crap and yet scalpers will still manage to buy 2000 tickets at once with no problem.Adam from customer services just sent a lame premade message that said “dont click too much” and “try again in a few hours”. the event is OVER in a few hours and I have to click multiple times if every ticket says it’s available and then isn’t. He then aired me and reset the chat so I was back in the queue.0/10
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
