We tried arranging an accessible seat in advance for my husband who tore his Achilles a few weeks before we attended the Zach Bryan concert on June 29th. We received a response 3 days later saying there were no more spaces available. However, at the concert people from the accessibility crew came and found my husband and moved us up much closer to the stage. It was an amazing viewing experience and we were very thankful for it!
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb