ORDER NUMBER 118018213No tickets received, told ID barcode would allow me access, refused entry at door, had to go to box office who made 3 clicks on screen and tickets arrived in app. Not sure why customer service couldn’t do this, I sent screen shots showing no tickets in account. Embarrassing to be refused entry
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
