Where possible avoid buying tickets from this company! Misleading emails are sent out to upgrade your tickets and when you arrive at the venue you are told you missed out an upgrade step and have to pay a large sum on the day or have the choice not to upgrade and claim your money back later. When coming to claim your money back after the event for a service you did not use you are apparently not entitled to a refund. Multiple phone calls with extra charges and a waste of time will most likely lead to you being worse off! Disgusting service!
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
