Wrote a review about AXS banning me from buying tickets for no apparent reason and they said their Customer Service would reach out to me. Have they? Of course not, I’m guessing this is their standard response to a poor review.UPDATEAXS responded and gave a bog standard answer and would not answer specific questions of which part of the Purchase Agreement have I allegedly breached and why have I not had an opportunity to respond to the allegation and also how long the ban is. Surely they can answer this question. But it seems once they have responded they cut you off as they did with me on Messenger when I asked about it. I would give a rating of Zero if I could.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
