Difficult to get hold of someone, no response via email but thankfully they monitor their twittter and are prompt on there however I think it is important to still be able to reach a contact point by email or phone for those who do not use social media
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb