Have used axs without issue before. Unfortunately, my recent use of axs was a little disappointing. Booted out of the site initially. Having to select seats 1 at a time then being told some of your seats are no longer available when you get to the basket is frustrating as hell!!! Also not being able to select seats in different rows ( 2 in front of the row selected due to availability). Got to basket to pay, seats released and Info popped up stating seats can’t be bought in different rows 🙄 Ended up with no seating tickets. Axs need to up their game and re-programme their site so that seat selection is like Ticketmaster where all seats can be selected and added to the basket together. Update: disappointment continues with AXS. Managed to get tickets, need to transfer them to family but can’t because they are not available. AXS unable to state when tickets will be sent to my account as this is apparently done by promoters. Funnily friends have tickets already available for resale or transfer.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
