E tickets and print not available. App needed. Not everyone has or can have the app. Appalling. If we cannot enter the RHS Garden Show, there will be a formal complaint and full payment reversal via card company.UPDATE - AXS have made contact following the above review- generic standard information that does not address the problem. They do not grasp that an RHS show is not a Rock Concert and tickets do not change hands for thousands of pounds, so dynamic code changing is stupid in this case. RHS Malvern was not app only - etickets were done. AXS say transfer the tickets to someone with the app and take them with you - Useless. Have also contacted RHS suggesting they change their ticketing provider. UPDATE - we got in, but we know of a number of people who did not go, simply because of the limitations of the AXS ticketing app.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
