First off I'd like to say the products are great, affordable and delivery is fast! We purchased our travel system way back in May ready for my October baby (I went down the rabbit hole of travel systems) I ended up buying the Oyster 3 from UK Baby Centre and am extremely happy with it! We have had no issues at all.
Today I decided to clean the removable wheels for the first time with warm water and a cloth and I noticed some of the silver foil had started feeling off one of the back wheels. I decided to email UK Baby Centre to see what they could do and I had the pleasure of speaking with the wonderful MIKE! Mike emailed me back within 5 minutes of my original email, asked for additional information which I provided. He spoke to the manufacturer and sorted a replacement for me all within an hour! Talk about fantastic customer service! If anyone is thinking about ordering from UK Baby Centre, I highly recommend them to everyone!
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The UK's most trusted nursery retailer since 1981.
