Process was quick and simple. Those claiming poor service due to not receiving a test clearly haven't read what they were purchasing before they placed their order.Instructions were clear from the off. Service was quick and comprehensive. Also identified my child is intolerant to hamsters so I will be using this very valid excuse not to have one forever!However, I have emailed asking for a proper receipt and I haven't had a response and have now sent a chaser email. I need this to claim my costs back via a health scheme before the end of March. Hopefully both a response and a proper receipt will be forthcoming.
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