Great customer service, I too didn't read the information correctly at first and was expecting a kit. I also managed to mess up my email address for the order but Alice was amazing and sorted it all out. It is simplicity itself, follow the instructions, send off a few hairs in an envelope and very quickly you get your results back.I wasn't surprised by my results overall, had suspected a few intolerances (people moaning on here about the tests should remember allergies and intolerances are different)Great service for reasonable amount of money, so thank you
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