I have ordered various items from a company annually without shipping issues, alhamdulilah. However, after reading numerous reviews about ignored emails and unprocessed refunds, I advise caution when requesting a refund or exchange. Always keep proof of shipping and be ready to contact your bank if necessary. I received an automated email stating my order was shipped, but I had no tracking information. When I finally received a response, my order had already arrived. Overall, their products are an improvement over cheap fast fashion, but quality varies. While some items are great, others have issues like loose buttons. I prefer to shop elsewhere for Islamic clothing as I find better alternatives.
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