I signed up for a course in Glasgow and paid the required deposit. Despite multiple inquiries, I was not given a location for the course, and it was eventually canceled at the last minute, causing significant frustration since I had taken time off work. I declined an alternative course in another city due to scheduling conflicts and was told I'd be updated with new Glasgow dates, but that never happened. After several requests for a refund, I was met with excuses, and now my emails are being ignored. This experience has been highly unprofessional, and I am reporting it to the relevant authorities.
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