My son, who is permitted to drive my vehicle, parked at an indoor football facility and entered his details into the payment machine. Later, I received a parking charge of £60, which I paid. I was unaware that there was a malfunction with their equipment that led to incorrect fines for everyone who parked there. When I contacted the support team to report the issue, they stated that since I had already paid, there was nothing they could do and would not consider a refund, even though the error was theirs. Very frustrating.
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