My son, who is covered to drive my vehicle, parked at an indoor football facility and entered his information into the machine. Later, I received a parking charge of £60, which I paid. I was not aware that there was a malfunction with their equipment that led to incorrect fines for everyone who parked there. When I reached out to the support team to report the issue, they informed me that since I had already paid, there was nothing they could do and would not consider issuing a refund, despite the fault being with their equipment. Quite disappointing.
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