I ordered a specific adapter model, as clearly indicated on their platform. What I received was a generic, incompatible item without any model number. When I raised the issue, the seller claimed that “product codes may vary slightly” and blamed me for “choosing the wrong charging port,” despite their listing showing only one model. They refused to cover return shipping and insisted I send it back to China, although they present themselves as a UK supplier. Their responses were evasive and ignored the misrepresentation. I have initiated a formal dispute through my credit card provider. Avoid this seller if you value transparency and accountability.
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