Review Time
I strongly recommend against ordering from this site. It is not a UK-based company, and my "official charger" stopped working after three months. They promote a one-year warranty, but the claim process is convoluted. When I provided proof, they claimed it was never received. Even when I tried to clarify the issue, they seemed to misunderstand. Overall, a very disappointing experience.
Steer clear of this site. It's not a UK-based operation, and my "official charger" failed within three months. They advertise a one-year warranty, but the claim process is incredibly difficult. When I submitted proof, they insisted they hadn't received it. Even when I explained the problem, their responses were confusing. A very frustrating experience.
This company is deceptive. Please heed the warnings and do not purchase from them. The products they offer are counterfeit and pose a fire risk. They showcase genuine items but send entirely different products. Be cautious, as they deal in cheap imitations.
I ordered a specific adapter model, as clearly indicated on their platform. What I received was a generic, incompatible item without any model number. When I raised the issue, the seller claimed that “product codes may vary slightly” and blamed me for “choosing the wrong charging port,” despite their listing showing only one model. They refused to cover return shipping and insisted I send it back to China, although they present themselves as a UK supplier. Their responses were evasive and ignored the misrepresentation. I have initiated a formal dispute through my credit card provider. Avoid this seller if you value transparency and accountability.
They sold me an Asus product but sent a generic item that I could have purchased in the UK for half the price. Now, they are ignoring my emails regarding a return and refund, and to clarify, they have nothing to do with the UK as one might assume—they are based in China.
I contacted this company via email on August 1, asking detailed questions about a product (laptop battery). I expressed concerns regarding the authenticity of their products, as I wanted to maintain my reputation in a small repair business. I have received no response to date, which raises serious doubts about the authenticity of the listed product. Indeed, I suspect that the manufacturer ceased production of this item some time ago. Consider carefully whether you want to risk purchasing from this company.
This company is a scam; stay away. I ordered a genuine battery as advertised but received a fake after a long wait. Initiating a return was impossible. They provided no phone contact or trading address. They suggested I sell the product before receiving my refund. If you want to protect your money, avoid them.
I purchased a laptop battery to replace a failing one. It's not worth the money; the new battery discharges faster than the old one. The original battery lasted about two hours when new, while this one barely lasts 20 minutes. Communication is only via email, and they make the return/refund process unnecessarily complicated. Avoid at all costs!
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