I ordered an age-restricted item on back order on Friday the 21/11 and submitted my ID that same day. I called on Monday to verify they received my ID, and a representative confirmed it was received. I was informed that the item would be dispatched the same day. By Wednesday, I hadn’t received the item or any updates, so I emailed the representative. After not getting a response, I called and left a message on Friday. By Monday, I still hadn’t heard back, so I called again and spoke to the same representative, who assured me the order should have been sent and he would check with the warehouse. The item finally arrived in good condition on Wednesday. The takeaway is to be patient; they are a family-run business that handles a high volume of orders, especially during busy seasons. I found the representative to be courteous and helpful when I was able to reach him.
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UK #1 Store for Prepping Gear
Preppers we have plenty of long term foods, first aid kit & bug out gear to make your own grab bags, special forces survival kits, water filters & much more to prepare for all situations whether a pandemic or a flood.
Free UK postage over £30.
Company Registration No 12654501.