Review Time
my husband had family members that he wanted to trace. We took the step of employing Tim & the team. It was super simple, I instructed them virtually on a Sunday evening and I was told they would let me know by 5pm following day. We didn’t have to wait that long they contacted us before 9.00 am and had found them. it was both scary and exciting….. just so easy and affordable.We are having our first family meeting very soon, after 50 + years…. All made possible by a very professional team that we couldn’t be more thankful too. I have already recommended them to friends, I have no hesitation to recommend them.
The person behind this company had unprofessionally pushy attitude demanding immediate payment, ignoring my reports of his payment system issues, but mainly the traced address proved to be random (I've visited it while avoiding detection and met the person who lived there). Instead of looking into my complaint, he directed his efforts into demanding multiple proofs of my visit (photos were not enough) and insisting that his search was right and I didn't know how to check.With such attitude, I believe none of the positive reviews here are genuine.==========================*** No identifiable information should be published in your reply below ***==========================Response below was provided only after seeing this review on TrustPilot. Earlier unprofessional attitude doesn't assure me that the new search was any better than the first one. Further update to the response includes misleading statements.
Asked for a background check and got an easy to interpret report back within the promised timeframe. Tim is a friendly guy who is calm and easy to talk to, just give him some basic details of your search and he'll get on with it!
They did an address trace for me a month or so ago. The results were 100% accurate and the details were very useful. I spoke with my Father for the first time in 20 years last night! This Christmas will be amazing - we are having him over for the day. Thank you so, so much!! What lovely people.
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