⸻I had a gift voucher which I tried to apply on the website. When I entered the code the website site crashed. After re-logging back in, the website then showed the voucher as already applied, meaning I could no longer use it.I emailed the company and proceeded with a phone call the next day. They acknowledged it was a system error and said a new voucher code would be sent to me. The company did as promised and resolved the issue professionally and successfully.
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