This company can improve by responding to returns and refunds as quick as the respond to a sale. We ordered the lilly 3+2 full back with extra cushions, the delivery was booked between 4pm and 8:30pm we had a phone call at 9pm stating that they were running late, and would be 45 mins later.As this was a late delivery they delivery men quickly cut off the packaging set up the sofa'and left. Due to how late the delivery was, i went to work that night and the next day had a chance to sit on the sofa.It looks the part but is uncomfortable, i immediately tried to phone thier website number, no answer, i tried the chat online with a respones to use the info email address, which i did, no response, i tried whats app, no response.Short story they ingnore you when its a return and refund, but are quick to respond when they are getting money.
Claim your business profile now and gain access to all features and respond to customer reviews.
Find Your New Sofa At UK Sofa World With Our Sofas, Everyone Can Enjoy great Comfort! Interest Free Credit Available On All Sofa and Furniture. Interest Free Credit. Made to British Standards. Handmade To Order. UK Based Sofa Experts.
