Review Time
This company can improve by responding to returns and refunds as quick as the respond to a sale.
We ordered the lilly 3+2 full back with extra cushions, the delivery was booked between 4pm and 8:30pm we had a phone call at 9pm stating that they were running late, and would be 45 mins later.
As this was a late delivery they delivery men quickly cut off the packaging set up the sofa'and left. Due to how late the delivery was, i went to work that night and the next day had a chance to sit on the sofa.
It looks the part but is uncomfortable, i immediately tried to phone thier website number, no answer, i tried the chat online with a respones to use the info email address, which i did, no response, i tried whats app, no response.
Short story they ingnore you when its a return and refund, but are quick to respond when they are getting money.
This company can improve by responding to returns and refunds as quick as the respond to a sale. We ordered the lilly 3+2 full back with extra cushions, the delivery was booked between 4pm and 8:30pm we had a phone call at 9pm stating that they were running late, and would be 45 mins later.As this was a late delivery they delivery men quickly cut off the packaging set up the sofa'and left. Due to how late the delivery was, i went to work that night and the next day had a chance to sit on the sofa.It looks the part but is uncomfortable, i immediately tried to phone thier website number, no answer, i tried the chat online with a respones to use the info email address, which i did, no response, i tried whats app, no response.Short story they ingnore you when its a return and refund, but are quick to respond when they are getting money.
I received my order today, five days from ordering. The corner sofa was also brought upstairs for me & as requested for the £20 flat fee. Communication spot on after purchasing, with order & delivery confirmation texts being sent out quickly + a call an hour before the crew's arrival. The sofa itself is amazing, especially for the price. I can't see me having to order another anytime soon, but I would definitely recommend this place to anyone that might be looking to buy a sofa. Predominantly over their short delivery window. Some other companies can have customers wait several weeks.
Disgraceful company describe the sofas as luxury and they are far from that. They delivered 1 damaged and we made the driver take a pic of when I contacted them they said nothing was reported they are little scammers. I bought through wowcher thinking I would have security which has never happened they are just as bad
THIEVES. Paid £1,149 for two sofas, one had damage and the other was wrong. We paid for them £290 extra to collect the damaged goods, replace them, and to upgrade the two seater to a three.The delivery guys turned up for a second time, came in, asked to wrap up and pack the existing sofas and put them in the van, we asked for them to get the new sofas out first so we can see that they’re correct.The delivery drivers refused, pretended they were on the phone, talking their own language, got in their van and sped off of our drive and away.DO NOT USE THIS COMPANY, THEY TAKE YOUR MONEY AND RUN.
I was very dubious to buy from sofaworld due to all the negative views but they have been amazing, any questions ir queries I had Israr Khan was quick to respond via email and was very helpful. The delivery drivers were really nice and helpful, I would definitely reconmend
Deserve zero stars!! I would avoid this company at all costs because it will cost you. Complete fraudulent company who try and scam as much money as they can from you. Sent the wrong item and claim its what I ordered, and want over double the money to send it back. Sofa quality is extremely poor , hard wood without sufficient padding and is painful to sit on. The management and staff are very rude, unhelpful and try to be intimidating. Never encountered such a unprofessional company in my life. I can not believe this company is allowed to sell products as it needs shutting down.
Claim your business profile now and gain access to all features and respond to customer reviews.
Find Your New Sofa At UK Sofa World With Our Sofas, Everyone Can Enjoy great Comfort! Interest Free Credit Available On All Sofa and Furniture. Interest Free Credit. Made to British Standards. Handmade To Order. UK Based Sofa Experts.
harvestarray.com
www.lanyspace.com
www.aceofheartsgiftbaskets.com
sweetpeaandwillow.com
andlight.be
gardena.com
jacuzzibathremodel.com
pitboss-grills.com
charityleaf.com
alivinghome.com