The service continues to disappoint as it did seven months ago. We still receive a LOW SOC REMINDER message. My partner has called them three times, and out of frustration, I took a day off work to reach out myself. A representative promised to fix the issue, but it seems no one understands after-sales service. I came home to find the same message again. Avoid this service at all costs; they neglect support after taking your money. I regret choosing them for my solar panel installation and would rate them negatively if I could.
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