uksolarexperts.com

4.4
4.4 Based on 121 reviews

Leaders in home solar installation, improving the quality of life for homeowners by capturing and directing the abundant solar energy into homes....

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Average Rating

4.4

/
5

121 Reviews

5 Star
74%
4 Star
12%
3 Star
2%
2 Star
2%
1 Star
10%

All Reviews

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Review Time

Harris Scott
Ongoing issues after seven months.

The service continues to disappoint as it did seven months ago. We still receive a LOW SOC REMINDER message. My partner has called them three times, and out of frustration, I took a day off work to reach out myself. A representative promised to fix the issue, but it seems no one understands after-sales service. I came home to find the same message again. Avoid this service at all costs; they neglect support after taking your money. I regret choosing them for my solar panel installation and would rate them negatively if I could.

1
Date of experience: Jan 14, 2026
Celovenenum13
Avoid this company to spare yourself the regret.

My experience with this service has been just as disappointing as it was seven months ago. We keep receiving a LOW SOC REMINDER message. My partner has reached out three times, and out of frustration, I took a day off work to call them myself. I spoke with a representative who assured me he would resolve the issue. This company is a joke; it's clear they lack understanding of after-sales customer service. I returned home to find the same message again. Do not engage with this company. They promise much but neglect support once they've taken your money. I deeply regret choosing this service for my solar panel installation. If I could, I would give a negative star rating.

1
Date of experience: Jan 14, 2026
Kylie Morris
Was initially frustrated but turned positive.

I was initially frustrated and ready to leave a negative review after my roof started leaking post-installation, requiring me to hire a roofer for repairs. However, I spoke with a director who, despite differing views, communicated in a civil manner. I still don't see a refund for the repair costs, but considering everything, I would still recommend this service for solar panel installation.

5
Date of experience: Dec 02, 2025
Riley W.
Excellent installation team.

The installation team was excellent—professional and polite. They provided great support after installation.

5
Date of experience: Dec 01, 2025
Odin Reed
Challenging installation but well-handled.

Our installation faced challenges due to needing a roof replacement. Despite bad weather and a difficult neighbor, the roofers worked diligently. The panels are functioning well, and we look forward to lower bills. The staff was helpful and pleasant.

4
Date of experience: Nov 28, 2025
Samuel Powell
Extremely satisfied with the overall service!

I am extremely satisfied with the overall service from the company from the very beginning! I spoke with a helpful representative from the sales team who arranged a zoom call for the next day. The person on the call was also very helpful, answering all our questions and explaining the solar panel system in simple terms, at a competitive price. A site survey was conducted before the installation, and the roofers and electricians did a professional and tidy job on installation day. The support team was quick to respond via email and arranged necessary certificates for energy import and export. Great job overall! I would highly recommend this service.

5
Date of experience: Nov 27, 2025
Phillipps Turner
AVOID THIS SERVICE AT ALL COSTS!

AVOID THIS SERVICE AT ALL COSTS! They arrived unannounced, putting up scaffolding that blocked my satellite dish, leaving me without TV for a week. When I called, I was told, "can't you just put up with it, it's only a week?" I dealt with unprofessional workers who were hours late, only to do a small amount of work and leave without finishing the job. They finally completed it a week later, but in the process, they broke several tiles on my roof, causing leaks and significant damage. I emailed them about the damage, sent pictures, and followed up multiple times with no response. This is the worst service I have ever encountered, and I advise everyone to avoid them.

1
Date of experience: Nov 26, 2025
TJ19
Incredibly helpful fitters.

The fitters were incredibly helpful; nothing was too much trouble for them.

5
Date of experience: Nov 26, 2025
Chester Morris
Misunderstanding about battery features.

I have a battery with warm stickers on it, indicating internal heaters, which I believed I was purchasing. However, I was informed by the company that my battery does not have these heaters. I am not satisfied with this outcome.

1
Date of experience: Nov 20, 2025
Brandon Baker
Misleading online quote process.

They claim to offer an online quote, but instead, they collect your information and bombard you with cold calls and high-pressure sales tactics. I don't trust any company that lacks transparency online. Other companies provide accurate estimates before asking for personal details.

1
Date of experience: Nov 20, 2025

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