They have agreed a tenancy for my brother who's in Lincoln for 15 monk street on January 2025. Before 2 days of moving date they said, the room is not ready and he have to wait. As his tenancy was at the end he couldn't wait and he requested for refund he paid as deposit as £99. It's 2 months now still they didn't pay him back the deposit. No response for the email as well.
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