I am extremely dissatisfied with the service received. I applied for a travel authorization on 2 January and was charged £93, despite the official fee being £16. I recognized the error on the same day and promptly requested a cancellation and refund before my application was processed, but I received no reply. The following day, my application was approved and my refund request was rejected. This situation feels unjust and misleading. I acted swiftly and in good faith, but I was overcharged and left without assistance. I firmly believe I deserve a full refund of £93.
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At UK Visa Portal, we exist for one purpose: to make entering the United Kingdom simpler, faster, and stress-free for travellers worldwide.
We are a specialist team devoted exclusively to UK Electronic Travel Authorisations (ETAs) and wider UK immigration permissions. While others offer generic global services, we focus solely on the United Kingdom—mastering every detail of Britain’s evolving entry requirements so you don’t have to.
Our secure, intuitive platform and expert guidance transform what is often a daunting process into a clear, confident experience. From your very first click to final approval, we ensure every application is accurate, complete, and submitted without unnecessary delays or confusion.
Backed by in-depth knowledge of the British immigration system and supported by our multilingual customer care team, we help thousands of visitors, families, business travellers, and students each year secure their permission to travel with ease and certainty.
At UK Visa Portal, we don’t just process applications—we remove the worry, so you can focus on what truly matters: your journey to the United Kingdom.See more
