DO NOT BUY DIRECTLY OFF OF WEBSITE. If you buy from them perhaps you'll have a better experience through a third party like Amazon or Best Buy. I ordered off the website because they were doing a Mother's Day sale. I bought a tripod and three accessories for the tripod. I received the accessories but no tripod. After a week I contacted them only for them to tell me the tripod was out of stock and would not be in stock for 6 months! They never sent me an email updating me so presumably they would've kept my money for 6 months with no update. I contacted them about a refund and it took days for them to refund me for the tripod. I had to pay $6 to return all the accessories. A week passes and no refund. I email to follow up and they refund 1 out of the 3 items. I've been going back and forth with them for the better part of 2 weeks and the guy is saying he needs proof that I've returned the other items and wants me to provide pictures in order to process the return! I have a tracking number that proves I sent a package and that they received the return. Why would I bother paying $6 to return an empty package? This is so ridiculous. My next call will be to my bank.
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Ulanzi offers a wide stock of the Best Camera Accessories ranging from camera Tripods, camera cages, camera stabilizers and other accessories at the best prices.
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