I have purchased a AM18 microphone.The product has excellent sound quality, however here are the problems:- I'm not able to download the files recorded in the internal storage.- Ulanzi does not make available firmware updates for the product anywhere. For both issues, I have checked the user's manual, website and contacted the support and they respond with non-sense comments.I still recommend the product if you don't mind being outdated with your firmware, don't need to use the internal storage and don't need good customer support.
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