ulta.com

1.8
1.8 Based on 872 reviews

ULTA Beauty offers customers prestige & mass cosmetics, makeup, fragrance, skincare, bath & body, haircare tools & salon. bareMinerals, Smashbox, Murad & more....

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Irene Scott
AVOID THIS PLACE AT ALL COSTS!

RATING IS ZERO! AVOID THIS PLACE AT ALL COSTS! The service I received was far from what I expected. I asked for a specific color, but what I got was nothing like the pictures I provided, and I ended up losing a significant amount of hair. The management was unresponsive and showed no concern for my situation. Despite my attempts to reach out, including emails and calls to the management team, I received no follow-up. If you choose to get your hair done here, be prepared for poor results and a lack of accountability. I have lost more than half of my hair, and the aftermath has been frustrating, including a painful scalp and lengthy cleanup. It's been over a week with no contact from them, and I am considering escalating my complaint. I urge others to think twice before visiting this establishment!

1
Date of experience: Dec 10, 2025

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Business Details

  • ULTA Beauty offers customers prestige & mass cosmetics, makeup, fragrance, skincare, bath & body, haircare tools & salon. bareMinerals, Smashbox, Murad & more.

  • language https://www.ulta.com

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