The initial service from the cashier was very disappointing. I needed to return an item, and the rude behavior and demeanor made the situation quite unsettling. However, while I was looking for other products, a sales associate was incredibly helpful and friendly, which helped improve my experience. Thank you to that associate for their kindness. A visit should be enjoyable, but unfortunately, the actions of some staff members can really ruin it. I do not plan to return.
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ULTA Beauty offers customers prestige & mass cosmetics, makeup, fragrance, skincare, bath & body, haircare tools & salon. bareMinerals, Smashbox, Murad & more.
