Account setup error: you can't edit it yourself, even though it is your information. You have to go to the store and show your ID so they can change it. Hmmm, why does Ulta make everything impossible when dealing with them? I then tried to delete my account. I got stuck in a loop with email, and the result was that they said it had been resolved. Not resolved, so I started again using the delete account button on the app, same thing multiple emails, sign in with a code they send, and read their reply, which again was this has been resolved. I posted on FB about this, and they wanted me to provide my personal information via messenger, nope. I went to their virtual assistant, and 4 people later, someone said it would take 24-72 hrs to be deleted. If you don't want to do business with a company, your account deletion should not take all of this effort to accomplish. I will add to this post if it is closed or if they don't close my account.
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ULTA Beauty offers customers prestige & mass cosmetics, makeup, fragrance, skincare, bath & body, haircare tools & salon. bareMinerals, Smashbox, Murad & more.
