The service publicly recognized me as a champion but has failed to credit my $2,000 prize, which is overdue according to their own guidelines. Although my name is listed on their Hall of Fame, and I received an email confirming my win, it has been over 20 working days without the prize being credited. When I reached out to support, their responses contradicted their own terms, creating a confusing situation where I cannot access my winnings. I hope the management will honor their commitments and rectify this issue.
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