ultimate-guitar.com

3.6
3.6 Based on 161 reviews

Your #1 source for guitar tabs, bass tabs, chords and guitar pro tabs. Comprehensive tabs archive with over 250,000 tabs! Tabs search engine, guitar lessons, CD, DVD and gear reviews, rock news, guitar columns and forums!...

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Average Rating

3.6

/
5

161 Reviews

5 Star
57%
4 Star
5%
3 Star
2%
2 Star
8%
1 Star
28%

All Reviews

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Review Time

Justin macaluso
Just went to UG to find chords as usual, and realized that a feature I use often, transpose, is now

Just went to UG to find chords as usual, and realized that a feature I use often, transpose, is now a premium feature that you have to pay for! I can get by, but now I imagine all the users that have not studied music theory are going to be left feeling stuck and cheated. This leaves a terrible taste of corporate greed in my mouth, and I will be visiting UG as a last resort now instead of a first stop. This is user generated content, the chords come from it's members, so it seems that Ultimate Guitar (interesting horns in logo...) wants to take from people only, and then take some more, and not give in return. By the way, LOTS of ads already on the website. Just a shame really.

1
Date of experience: Feb 20, 2026
Ana Rhall
It’s making it more easy to learn to play your favourite songs, there’s a video for that song you wa

It’s making it more easy to learn to play your favourite songs, there’s a video for that song you want to play so that you can actually listen to or play the guitar while you’re listening. It’s really simple and fun app for the playing guitar.

5
Date of experience: Jan 29, 2026
Allen Price
Frustrating experience with subscription

I have subscribed and paid for this app twice, yet I am unable to access it. Each time I attempt to select anything while logged in, I am met with a prompt to subscribe again, despite having already done so. This situation is completely ridiculous. It feels like the service has been neglected, filled with technical issues. Additionally, there is no customer support available—no email address or online form to report problems. I strongly advise against subscribing!

1
Date of experience: Jan 10, 2026
Dxmien
Long-time customer facing issues

I've been a paying customer for years, but despite renewing last year, I no longer have access to my subscription. The only way to reach customer support is through an AI chatbot. This platform used to be trustworthy, but now it feels like a scam. I've wasted my money.

1
Date of experience: Dec 21, 2025
Stan Cook
Paid but no access to subscription

I have paid for a pro subscription for years. Last year, it was renewed, but I can't access my subscription. There’s no way to contact customer support except through an AI chatbot. This platform used to be great, but now it feels like a scam. Money wasted.

1
Date of experience: Dec 20, 2025
Cwichelm Barnes
Long-time user with mixed feelings

I have been using this platform for years. Initially, it was fantastic with great accessibility. It was affordable and user-friendly. However, now it’s disappointing. Many features that were once free are now behind a significant paywall. The development team seems focused on increasing costs for users.

2
Date of experience: Dec 18, 2025
Samson Scott
Excellent assistance from the representative

I received fantastic assistance from the representative regarding a 'lost' pro subscription. The responses were quick and friendly, with straightforward instructions. Thank you!

5
Date of experience: Dec 17, 2025
Jeremiah Wilson
Impressive app with a wealth of content

This app offers excellent value for its functionality and variety of features, helping me get back into playing a wide range of music. Both the website and app perform well across most platforms, making it a great deal compared to competitors. Well done to the team; I will be renewing.

4
Date of experience: Dec 17, 2025
Bubba Rogers
Outstanding service from the representative

The service I received from the representative was exceptional. They resolved my subscription issue quickly and efficiently. Great communication throughout. Thank you!

5
Date of experience: Dec 16, 2025
Anne Wright
Charged unexpectedly for 'free trial'

I attempted to use this app for the first time and saw an offer for a free trial. After enabling the trial, I was shocked to see a charge of £100 shortly after. I requested a refund, but the experience felt deceptive. I wouldn't recommend it.

1
Date of experience: Dec 13, 2025

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Business Details

  • Your #1 source for guitar tabs, bass tabs, chords and guitar pro tabs. Comprehensive tabs archive with over 250,000 tabs! Tabs search engine, guitar lessons, CD, DVD and gear reviews, rock news, guitar columns and forums!

  • email support@ultimate-guitar.com
  • language https://www.ultimate-guitar.com

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