Not very impressed. We purchased a new front door which came with one of these locks. After a few days we couldn’t get the front door unlocked to get in. We couldn’t use the back door as we didn’t have the key with us. The company that fitted the door replaced it only for it to happen again a few weeks later. The company replaced it again and all went well for the next 10 months until we returned home from work again and couldn’t get in. The key is so hard to get into the lock as if something isn’t aligned right inside the lock. When you do get it in it takes a lot of wiggling to unlock. Three times we’ve been locked out of our house which isn’t fun especially when you have dogs locked in barking because they know you’re home but not came in. We followed the lock care instructions and purchased the graphite powder to use in it. We’ve since bought a Smith and Lock one again and fitted that,. We now have confidence that when we go out and lock the door we can get back in.
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Ultion locks are securing over 1 million UK homes. The Ultion Double Lockdown Mode gives complete protection from lock snapping, the most common form of intruder entry. That is why every Ultion lock comes with a £2000 security guarantee and is a Police Preferred Specification.
