Ordered 6 pairs of ultradries but unfortunately they were too big. I emailed ultradries to ask for an exchange. A lady called Laura replied really swiftly and offered to replace the items with the correct size for me, she even included a helpful size chart for me. The communication has been prompt, professional and reassuring, it really made me feel liked a valued customer so thank you Laura. I’m now waiting for my replacements but because of the excellent customer service so far I would definitely buy from ultradries again. Quite refreshing to have such good customer service.
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