Do not buy from this store to save yourself headaches. Bought my son Adidas F50 boots in February this year. One Boot has now developed a rip on the top of the boot where the toe is. Went in to exchange but as we were honest and told them the boots were played on astroturf they will not warranty exchange. The top of the boot has got nothing to do with the surface which I explained to them to no avail. Their customer service line doesn’t answer and totally nonexistent. Their store manager just kept reverting to the warranty policy. The boots are obviously faulty and you cannot refuse under consumer law to exchange. I have referred this matter to Consumer Affairs as these guys seem to take their customers for granted and seem to do the same to everyone. A warranty cannot override Australian Consumer Law no matter how many signs you put up around your store, if the item is faulty or defective. Save yourself the heartache and shop elsewhere.
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Ultra Football is the new destination in Australia for the devoted football fan stocking the latest range of football boots, clothing, balls & teamwear
