One Star — Communication Issues and Systemic Problems. I regret not researching this service before ordering. I made an order and reached out multiple times through their contact form, but received no reply — not even an acknowledgment. Customer communication appears to be non-existent. After further investigation, I found this is a widespread issue: over 400 negative reviews on various platforms and more than 200 complaints on forums detailing similar problems. This seems to be a systemic issue rather than a one-time error. I urge anyone affected to take legitimate action: file complaints with relevant authorities, initiate credit card chargebacks, and share truthful reviews to inform others. Businesses that take money and ignore customers should not be allowed to operate in this manner.
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