First time I've ever submitted a fair trading complaint. Bought a 5080 GPU from them for $2,000. Wasn't working from the start until it was angled in a certain way. Took it out to install an nvme, but wouldn't work no matter how it was angled. Took it to the shop. Confirmed not working, then they tested it again when I wasn't there and it was working. So they sent it to Hong Kong for inspection. It's been 4 months I've had no graphics card and they refuse to refund or replace it whilst knowing there is an intermittent issue with it. Don't purchase anything, because if it stops working after 10 days, they wont refund you.
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