Communication: 5/5Customer support is communicative and quick, nice, respectful. Quality: 4/5Quality is good, does what its supposed to. Was hoping it would be a little bit more strong.Pricing: 3/5Very expensive compared to Nootropic Source, or by sourcing raw powders. By the time you pay for third party testing when buying bulk you save tons of money, more upfront cost, significantly less over time. Product Availability:Products are readily available though. A wide range of products are readily available for research at all times. While other sites like Nootropic source are currently out of certain products, Umbrella Labs has almost everything. Shipping/Handling:Fast, well done. Well packaged. Comes with a teeny tiny spoon lol. Packaging:Good, nice little containers. Nothing crazy, plastic not amber glass which has UV protection and long term storage.Overall Rating:4/5, which is really good for a research chem company. While the prices are high they are readily available. Would like to see bulk options. Sales would skyrocket.
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Umbrella Labs takes pride in not only providing products and chemicals of the highest quality, but the best customer service in the industry.