umpquabank.com

1.1
1.1 Based on 21 reviews

A surprisingly different community bank. Member FDIC. Equal Housing Lender. SBA Preferred Lender. Bring your mom. Bring your kids. Bring your dog....

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Terrible customer support

The customer support here is appalling. I was charged $251 for six overdrafts, four of which were just for laundry. The branch manager at this location is quite dishonest. After settling the overdraft, they closed my account due to some personal grudge against me. I feel like I was wronged out of $70 and charged for services that were never rendered. I highly advise staying away from this bank, especially this branch. It seems to hire individuals with very low competence, as shown by the branch manager's behavior. This bank should be labeled as dishonest and untrustworthy.

1
Date of experience: Dec 09, 2025

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Business Details

  • A surprisingly different community bank. Member FDIC. Equal Housing Lender. SBA Preferred Lender. Bring your mom. Bring your kids. Bring your dog.

  • language https://umpquabank.com

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